This sheet lists supplementary addresses of institutions both in Australia and overseas that hold records relating to Australian servicemen and servicewomen, or that may provide other useful information or advice.

Australia
Other national institutions holding archival records
Some useful websites
British and Commonwealth records
New Zealand records
Papua New Guinea records

Australia

Personal service records
For a list of addresses to obtain Australian personal service records, see the personal service records information sheet. For a list of national and state archives and libraries, see the information sheet addresses of Australian archives and libraries.

War service pensions and benefits
For benefits, please contact the DVA concerning eligibility (see below). You may be required to obtain your personal service record and to enlist the services of a research agent. The Memorial does not verify eligibility or undertake research in support of pension claims.

DVA - National Office
Department of Veterans' Affairs, National Office
13 Keltie Street
Woden ACT 2606

Phone: (02) 6289 1111
Website: http://www.dva.gov.au

Postal address:
GPO Box 802
Canberra ACT 2601
(Regional offices of VAN in each state provide an enquiry service to veterans for pensions, compensations, etc.)

Department of Defence
General contact details for the Department of Defence in Canberra.

Department of Defence (Canberra)
Russell Offices
Canberra ACT 2600

Phone: (02) 6265 9111
Website: http://www.defence.gov.au

War Graves
Office of Australian War Graves
Department of Veterans' Affairs
PO Box 21
Woden ACT 2606

Phone: 1800 026 185
Fax: (02) 6289 4861
Website: http://www.dva.gov.au/commems_oawg/OAWG/Pages/index.aspx
(Provides brochures and printouts from war graves database. Cemetery registers and maps may be purchased. Gives permission to use service badge on veterans' graves.)

RSL National Headquarters
GPO Box 303
Canberra ACT 2601

Phone: (02) 6248 7199
Fax: (02) 6247 7637
Website: http://www.rsl.org.au

(Contact the RSL for addresses of ex-service associations.)

Military Historical Society
Federal Secretary
Military Historical Society of Australia
PO Box 5030
Garran ACT 2605

Phone: 02 6258 7348
Website: http://www.mhsa.org.au
Email: fedsec@mhsa.org.au

ANZAC Parade Memorials
National Memorials Conservation & Management
National Capital Authority
10-12 Brisbane Avenue
Barton ACT 2600

Phone: (02) 6271 2820
Fax: (02) 6271 2841

Navy Historical Records
Navy History Section
Sea Power Centre - Australia
Department of Defence
Canberra ACT 2600

Phone: (02) 6127 6509
Fax: (02) 6127 6519
Website: http://www.navy.gov.au/history/sea-power-centre

RAAF Historical Records
Office of Air Force History
PO Box 7932
Canberra ACT 2610

Email: airforce.history@defence.gov.au

Other national institutions holding archival records

Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS)
Acton Peninsula
Lawson Crescent
Acton ACT 2601

Phone: (02) 6246 1182
Fax: (02) 6261 4287
Website: http://www.aiatsis.gov.au

Postal address:
GPO Box 553
Canberra ACT 2601

National Library of Australia
National Library of Australia
Parkes Place
Canberra ACT 2600

Phone: (02) 6262 1111
Fax: (02) 6257 1703
Website: http://www.nla.gov.au

Postal address:
PO Box E333
Queen Victoria Terrace
Parkes ACT 2600

National Film and Sound Archive
National Film and Sound Archive
McCoy Circuit
Acton ACT 2601

Phone: (02) 6209 3091
Fax: (02) 6209 3165
Website: http://nfsa.gov.au/

Postal address:
GPO Box 2002
Canberra ACT 2601

Australian National Maritime Museum
Australian National Maritime Museum
2 Murray Street
Darling Harbour
Sydney NSW 2009

Phone: (02) 9298 3777
Fax: (02) 9298 3780
Email: info@anmm.gov.au
Website: http://www.anmm.gov.au/

Postal address:
GPO Box 5131
Sydney NSW 2001

National Museum of Australia
National Museum of Australia
Lawson Crescent
Acton ACT 2600

Phone: (02) 6208 5000
Fax: (02) 6208 5099
Website: http://www.nma.gov.au

Postal address:
GPO Box 1901
Canberra ACT 2601

National Archives of Australia
Queen Victoria Terrace
Parkes ACT 2600

Phone: (02) 6212 3900
Fax: (02) 6212 3999
Email: ref@naa.gov.au
Website: http://www.naa.gov.au

Postal address:
PO Box 7425
Canberra ACT 2610

Some useful websites

National Archives of Australia

Collections Australia Network

Australia's Cultural Network (ACN)

Australian Defence Force Academy Library

Trove

Australian Libraries Gateway

Department of Defence

Australian Army History Unit

National Gallery of Australia

Canadian War Museum

National Archives & Records Administration (US)

Imperial War Museum (UK)

 

British and Commonwealth records

National Archives
Kew,
Richmond
Surrey TW9 4DU
United Kingdom

Phone: +44 (0) 20 8876 3444
Email: enquiry@nationalarchives.gov.uk
Website: http://www.nationalarchives.gov.uk

Commonwealth War Graves (UK)
The Commonwealth War Graves Commission maintains records of all those who died whilst serving with Commonwealth forces during the First and Second World Wars. It is possible to locate casualties directly via the Internet on the Debt of Honour Register at the CWGC website.

Enquiries Section
Commonwealth War Graves Commission
2 Marlow Road, Maidenhead,
Berkshire, SL6 7DX
United Kingdom

Phone: 01628 634221
Fax: 01628 771208
Website: http://www.cwgc.org

Military service records

Ministry of Defence
The Ministers' Correspondence Unit
Room 6140, Main Building
Whitehall, London SW1A 2HB
United Kingdom

Website: http://www.mod.uk/
The Ministry of Defence website gives the contact points for a range of enquiries, including personal service records and medals.

British Army Records
Army Records Centre, Ministry of Defence
CS(RM)2b, Bourne Avenue,
Hayes Middlesex, England UB3 1RF

Fax 0181 569 2751
(Search carried out for a fee. Apply in writing.)

Royal Air Force
PMA(CS)2a2, Building 248a
HQ RAF Personnel and Training Command
RAF Innsworth
Gloucester, England GL3 1EZ
(Search carried out for a fee. Apply in writing.)

Royal Navy
The Navy Records Centre, Ministry of Defence
CS(RM)2 Navy Search, Bourne Avenue
Hayes Middlesex, England UB3 1RF

Phone: 0181-573 3831
Fax: 0181-569 2751

New Zealand records

Archives New Zealand
National Office, Wellington
10 Mulgrave Street,
Thorndon, Wellington 6011
New Zealand

Phone: (64-4) 499 5595
Fax: (64-4) 495 6210
Website: http://archives.govt.nz/

Military service records

Archives of New Zealand hold military service records for the Boer (South Africa) War and First World War. Later records are held by the New Zealand Defence Force.

New Zealand Defence Force Archives
Personnel Enquiries
Trentham Military Camp
Private Bag 905
Upper Hutt 5140
New Zealand

Phone: (04) 527 5280
Fax: (04) 527 5275
Website: http://www.nzdf.mil.nz/personnel-records/nzdf-archives/default.htm

Papua New Guinea records

National Archives and Public Records Services of Papua New Guinea
Office of Libraries Archives and Literacy
P.O. Box 734
Waigani, National Capital District
Papua New Guinea

Phone: 0675-3431451
Fax: 0675-3254251

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