Information sheets

Online services

Introduction
Research Centre services
Biographical databases
Research and family history

Introduction

This is a guide to using some of the services on the Australian War Memorial's website. It provides information about how to access the Memorial's collections and services available in the Research Centre or through the Memorial's website, http://www.awm.gov.au/.

For online users, access is provided through links to the Memorial's databases, information sheets, reading lists and some digitised documents and other useful websites. You can also submit a reference question online through ReQuest, our online reference service. You can search a knowledge base for frequently asked questions (FAQ's) or fill in and submit a reference form online. Your enquiry will be responded to within 3-10 working days. Limited research assistance can be provided in response to letter, fax, telephone or email enquiries. For example, we will tell you whether we hold records that are relevant to your enquiry or advise you of possible alternative sources.

Research Centre Services

The Research Centre is the single most important resource for researching Australia's military history. It is the first point of contact for public inquiries about Australian military history and the Memorial's collections.

Collection Databases

Biographical Databases

Research and family history

Under this heading you will find

Australians at war provides overviews of the conflicts in which Australia has been involved.

About the Memorial provides history and description of the Memorial and its collections as well as information about opening hours and visitor facilities