Help
- Christmas turnaround times and trading
- Ordering online
- Formats, sizes, prices
- User fees for commercial use
- Payment options
- Delivery timeframe
- Conditions of use
- Returns
- Refunds
- Mail order
- Friends discount
- Contact us
Delivery timeframe
See also Christmas turnaround times and trading
Processing
| Order time frame | |
|---|---|
| Collection reproductions: | 12 days plus delivery |
| Other Shop products: | 7 days plus delivery |
These timings are indicative and are subject to change depending on the availability of stock and service demand. Postage time is in addition to these turnaround times
Postage and handling
The postage option you choose will affect how long the product takes to reach you. The timings below are indicative only.
| Within Australia | International | ||
|---|---|---|---|
| Delivery method | Cost | Delivery method | Cost |
| Standard: 3-7 days | $7.15 | Standard: 2-4 weeks | $27.50 |
| Express: overnight | $18.15 | Express: 2-3 days | $88.00 |
Postage and handling charges do not apply to orders that are emailed or which are picked up from the Memorial.
Large orders of significant weight and/or size, please contact the eSales Unit for a quote on the freight cost.
International orders
- Customs clearance or delays can add to the timeframe and are beyond the control of the Australian War Memorial.
- Any fees, tariffs or duties associated with the international delivery of orders are, if applicable, the responsibility of the purchaser.
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