The Reading Room Accessing Records at the Memorial

The Research Centre holds the Memorial’s collection of written records of war, which document Australian involvement in war and warlike operations, and provide information on their historical background and their effects on Australian society.

While digitised historic documents and records can be accessed via the Memorial website, this represents a small proportion of the records held by the Research Centre.

The Reading Room provides research assistance and access to non-digitised archival material.

Visit the Reading Room

Visitors can access the Research Centre's collections and consult with staff for research advice in the Reading Room, located on the lower ground floor of the Memorial.

Most of the Research Centre's collections are held in our archives and need to be retrieved for you to view. It typically takes 60 minutes for collection items held onsite to be retrieved. Retrieval requests submitted for onsite material after 4pm will be retrieved for the next business day. Some of the collection is held offsite and it may take a fortnight to be retrieved. If you have limited time available for your visit you can contact the Research Centre and arrange to have items retrieved before you arrive.

Please allow sufficient time to undertake your research, taking retrieval times into consideration. Generally one day would be adequate for basic research, such as reading through a unit war diary.

Please help us preserve the collections by following our guide to viewing archival material in the Reading Room.

Reading Room opening hours 

  • Monday to Friday from 10am to 4.30pm
  • Saturdays from 1pm to 4.30pm

The Reading room is closed on Sunday and on ACT public holidays

The Research Centre telephone enquiry service is available from 9 am until 5 pm Monday to Friday, excluding ACT public holidays.

Do you need help with your research? Use our online enquiry service

If you are unable to visit the Reading Room to conduct your research, local research agents are available to undertake research on your behalf.

Copying services

Notice:  Changes to Copying Services

The Memorial’s copying services will be changing to provide a digital service to clients.  These changes will mean more of the Memorial’s archival collections are available online and assist in the preservation of original archival material.

From 1 July 2019:

  • Copies of archival material will be delivered either online or in an electronic format
  • Only the copying of whole folder, wallet, bound item or map will be offered
  • Copying of individual folios from archival documents will cease
  • All copy requests for archival material will need to be submitted through the Request for a Copy form
  • Cash and Credit card payment will no-longer be accepted in the Reading Room

Clients are welcome to copy collection items in the Reading Room with a hand held camera from above, no flash or tripod, where permission is given by Research Centre staff. For further information on how these changes might affect you please email info@awm.gov.au.