Contact the Memorial

Postal address

GPO Box 345
Canberra ACT 2601

Street address

Treloar Crescent
Campbell ACT 2612

General enquiries

Questions about the Memorial.

Poppy's café
ph. +61 (02) 6243 4211
fax +61 (02) 6243 4325

ph. +61 (02) 6263 6600 

Events and ceremonies

Enquiries about ceremonies and events, invitation responses, and tour bookings.

Research Centre

Contact the Research Centre with reference enquiries and for information about Reading Room services, including researching the collection and your family history

Ask a question
ph. +61 (02) 6243 4315
fax +61 (02) 6243 4545

Redevelopment Project

For enquiries related to the Australian War Memorial Redevelopment Project

Memorial Shop

Enquiries for the Memorial Shop.
ph. +61 (02) 6243 4555 
(select option 1)
fax +61 (02) 6243 4396

Shop online (eSales Unit)

For information about purchasing products online, image, film and sound reproductions, art copyright and reproductions, and Lone Pine seedlings.
ph. +61 (02) 6243 4555
(select option 2)
fax +61 (02) 6243 4469

Service charter

For comments on the quality of service delivered by the Memorial.
ph. +61 (02) 6263 6623
fax +61 (02) 6243 4541

Become a Friend of the Memorial

Become a friend and receive great discounts at our shop and cafes, subscription to Wartime, exclusive events and more.
ph. +61 (02) 6243 4523
fax +61 (02) 6243 4585


Media enquiries.
ph. +61 (02) 6243 4575
mob. +61 (0)409 600 038
fax +61 (02) 6243 4585

Functions contractor

Our functions contractor is Trippas White Group
ph. +61 (02) 6113 0635

School bookings

To make a booking for your school group, visit our school bookings page. For enquiries concerning bookings you can contact the School Bookings Office (details on right).
ph. +61 (02) 6243 4268


Contact the manager of the Memorial's magazine, Wartime.
ph. +61 (02) 6243 4489
fax +61 (02) 6243 4325


Contact the webmaster if you find any technical issues with the website.

Photograph caption amendment

While every effort is made to ensure the accuracy of captions in our photo collection, errors can sometimes occur.





Follow this link to request an amendment.

Researching your family history

Are you researching your family history, or just want to know how to make the most of our collection? The Memorial's Research Centre is your first step, where our staff will help you get started, and teach you tips and tricks for researching using our collection. You can contact them by phone and email, as well as visiting them on site.

Get started

Donating items to the Memorial

If you would like to donate items to the Australian War Memorial, please read our Donations information and FAQ prior to contacting a staff member.

Find out more

Employment and Volunteering

Are you interested in becoming part of the Memorial team, either as a volunteer or staff member? See our Employment page for information and the latest opportunities.

Find out more

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