• This sheet lists supplementary addresses of institutions both in Australia and overseas that hold records relating to Australian servicemen and servicewomen, or that may provide other useful information or advice.

    Australia
    Other national institutions holding archival records
    Some useful websites
    British and Commonwealth records
    New Zealand records
    Papua New Guinea records

    Australia

    Personal service records
    For a list of addresses to obtain Australian personal service records, see the personal service records information sheet. For a list of national and state archives and libraries, see the information sheet addresses of Australian archives and libraries.

    War service pensions and benefits
    For benefits, please contact the DVA concerning eligibility (see below). You may be required to obtain your personal service record and to enlist the services of a research agent. The Memorial does not verify eligibility or undertake research in support of pension claims.

    DVA - National Office
    Department of Veterans' Affairs, National Office
    13 Keltie Street
    Woden ACT 2606

    Phone: (02) 6289 1111
    Website: www.dva.gov.au

    Postal address:
    GPO Box 802
    Canberra ACT 2601
    (Regional offices of VAN in each state provide an enquiry service to veterans for pensions, compensations, etc.)

    Department of Defence
    General contact details for the Department of Defence in Canberra.

    Department of Defence (Canberra)
    Russell Offices
    Canberra ACT 2600

    Phone: (02) 6265 9111
    Website: www.defence.gov.au

    War Graves
    Office of Australian War Graves
    Department of Veterans' Affairs
    PO Box 21
    Woden ACT 2606

    Phone: 1800 026 185
    Fax: (02) 6289 4861
    Website: www.dva.gov.au/commemorations-memorials-and-war-graves/office-australian-war-graves
    (Provides brochures and printouts from war graves database. Cemetery registers and maps may be purchased. Gives permission to use service badge on veterans' graves.)

    RSL National Headquarters
    GPO Box 303
    Canberra ACT 2601

    Phone: (02) 6248 7199
    Fax: (02) 6247 7637
    Website: www.rsl.org.au

    (Contact the RSL for addresses of ex-service associations.)

    Military Historical Society
    Federal Secretary
    Military Historical Society of Australia
    PO Box 5030
    Garran ACT 2605

    Phone: 02 6258 7348
    Website: www.mhsa.org.au
    Email: fedsec@mhsa.org.au

    Anzac Parade Memorials
    National Memorials Conservation & Management
    National Capital Authority
    10-12 Brisbane Avenue
    Barton ACT 2600

    Phone: (02) 6271 2820
    Fax: (02) 6271 2841

    Navy Historical Records
    Navy History Section
    Sea Power Centre - Australia
    Department of Defence
    Canberra ACT 2600

    Phone: (02) 6127 6509
    Fax: (02) 6127 6519
    Website: www.navy.gov.au/history/sea-power-centre

    RAAF Historical Records
    Office of Air Force History
    PO Box 7932
    Canberra ACT 2610

    Email: airforce.history@defence.gov.au

    Other national institutions holding archival records

    Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS)
    Acton Peninsula
    Lawson Crescent
    Acton ACT 2601

    Phone: (02) 6246 1182
    Fax: (02) 6261 4287
    Website: www.aiatsis.gov.au

    Postal address:
    GPO Box 553
    Canberra ACT 2601

    National Library of Australia
    National Library of Australia
    Parkes Place
    Canberra ACT 2600

    Phone: (02) 6262 1111
    Fax: (02) 6257 1703
    Website: www.nla.gov.au

    Postal address:
    PO Box E333
    Queen Victoria Terrace
    Parkes ACT 2600

    National Film and Sound Archive
    National Film and Sound Archive
    McCoy Circuit
    Acton ACT 2601

    Phone: (02) 6209 3091
    Fax: (02) 6209 3165
    Website: http://nfsa.gov.au/

    Postal address:
    GPO Box 2002
    Canberra ACT 2601

    Australian National Maritime Museum
    Australian National Maritime Museum
    2 Murray Street
    Darling Harbour
    Sydney NSW 2009

    Phone: (02) 9298 3777
    Fax: (02) 9298 3780
    Email: info@anmm.gov.au
    Website: www.anmm.gov.au/

    Postal address:
    GPO Box 5131
    Sydney NSW 2001

    National Museum of Australia
    National Museum of Australia
    Lawson Crescent
    Acton ACT 2600

    Phone: (02) 6208 5000
    Fax: (02) 6208 5099
    Website: www.nma.gov.au

    Postal address:
    GPO Box 1901
    Canberra ACT 2601

    National Archives of Australia
    Queen Victoria Terrace
    Parkes ACT 2600

    Phone: (02) 6212 3900
    Fax: (02) 6212 3999
    Email: ref@naa.gov.au
    Website: www.naa.gov.au

    Postal address:
    PO Box 7425
    Canberra ACT 2610

    Some useful websites

    National Archives of Australia

    Collections Australia Network

    Australia's Cultural Network (ACN)

    Australian Defence Force Academy Library

    Trove

    Australian Libraries Gateway

    Department of Defence

    Australian Army History Unit

    National Gallery of Australia

    Canadian War Museum

    National Archives & Records Administration (US)

    Imperial War Museum (UK)

     

    British and Commonwealth records

    National Archives
    Kew,
    Richmond
    Surrey TW9 4DU
    United Kingdom

    Phone: +44 (0) 20 8876 3444
    Email: enquiry@nationalarchives.gov.uk
    Website: www.nationalarchives.gov.uk

    Commonwealth War Graves (UK)
    The Commonwealth War Graves Commission maintains records of all those who died whilst serving with Commonwealth forces during the First and Second World Wars. It is possible to locate casualties directly via the Internet on the Debt of Honour Register at the CWGC website.

    Enquiries Section
    Commonwealth War Graves Commission
    2 Marlow Road, Maidenhead,
    Berkshire, SL6 7DX
    United Kingdom

    Phone: 01628 634221
    Fax: 01628 771208
    Website: www.cwgc.org

    Military service records

    Ministry of Defence
    The Ministers' Correspondence Unit
    Room 6140, Main Building
    Whitehall, London SW1A 2HB
    United Kingdom

    Website: www.mod.uk/
    The Ministry of Defence website gives the contact points for a range of enquiries, including personal service records and medals.

    British Army Records
    Army Records Centre, Ministry of Defence
    CS(RM)2b, Bourne Avenue,
    Hayes Middlesex, England UB3 1RF

    Fax 0181 569 2751
    (Search carried out for a fee. Apply in writing.)

    Royal Air Force
    PMA(CS)2a2, Building 248a
    HQ RAF Personnel and Training Command
    RAF Innsworth
    Gloucester, England GL3 1EZ
    (Search carried out for a fee. Apply in writing.)

    Royal Navy
    The Navy Records Centre, Ministry of Defence
    CS(RM)2 Navy Search, Bourne Avenue
    Hayes Middlesex, England UB3 1RF

    Phone: 0181-573 3831
    Fax: 0181-569 2751

    New Zealand records

    Archives New Zealand
    National Office, Wellington
    10 Mulgrave Street,
    Thorndon, Wellington 6011
    New Zealand

    Phone: (64-4) 499 5595
    Fax: (64-4) 495 6210
    Website: http://archives.govt.nz/

    Military service records

    Archives of New Zealand hold military service records for the Boer (South Africa) War and First World War. Later records are held by the New Zealand Defence Force.

    New Zealand Defence Force Archives
    Personnel Enquiries
    Trentham Military Camp
    Private Bag 905
    Upper Hutt 5140
    New Zealand

    Phone: (04) 527 5280
    Fax: (04) 527 5275
    Website: www.nzdf.mil.nz/personnel-records/nzdf-archives/default.htm

    Papua New Guinea records

    National Archives and Public Records Services of Papua New Guinea
    Office of Libraries Archives and Literacy
    P.O. Box 734
    Waigani, National Capital District
    Papua New Guinea

    Phone: 0675-3431451
    Fax: 0675-3254251

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