Accessible parking
Accessible parking spaces are located underneath Poppy’s Café in the P1 Visitor Carpark.
Please note there is a small incline on the walk from the accessible parking spaces to the Memorial Entrance.
Passenger pick up and drop off
An accessible pick up and drop off point is available near the Memorial Entrance, on East Road. See our visitor map for more details
Coach parking area path
Some parts of the path from the coach parking area have slightly steeper gradients. It is recommended that people with reduced mobility, including those who use mobility aids, are assisted when traversing the path.
Food and dining
Poppy’s Café is available as an accessible dining option.
Lift access
Lift access is available between the Memorial’s Galleries, located over two levels.
Visitors are advised that lift access to the upper level of the Commemorative Area, including the Roll of Honour, Hall of Memory and Tomb of the Unknown Australian Soldier, is currently unavailable as we work to expand our galleries. A stair lift is available for people with limited mobility.
Assistance animals
The Memorial welcomes trained, registered and visibly identifiable assistance animals when accompanied by their handler.
Seating
Limited seating is available in selected galleries and in the outdoor public spaces.
Please note the Last Post Ceremony is a standing ceremony. However, limited seating is available on request.
Toilets
- Accessible toilets are located at the Memorial Entrance.
- Ambulant toilets are located in the Hall of Valour.
- A parent’s room with a baby change table is located in Aircraft Hall.
Visitors who are Deaf or hard of hearing
Highlights Auslan Tour
Take a self-guided tour, covering selected highlights from our collection. Facilitated on a portable device, the Highlights Auslan Tour is both signed and captioned.
Find out more from the Memorial Information Desk upon arrival.
$10 pp (family discount available).
Mobility Aids
A limited number of wheelchairs and walkers are available for free hire for visitors to use during their visit. Please ask at the Information Desk on arrival at the Memorial.
Access support
If you would like further information or assistance with planning your visit, please contact the Memorial on 02 6243 4211 or info@awm.gov.au