The Australian War Memorial is temporarily closed to the public.

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The Australian War Memorial is temporarily closed.

In line with ACT Government COVID-19 health directions, the Australian War Memorial has temporarily closed to the public.
Mores details are available on the ACT Gov website.

 

Opening hours
Open Information

Open 10 am to 5 pm daily (Closed Christmas Day)

Entry to the Last Post Ceremony is from 4.20pm.
Book a ticket to attend. 

In preparation for the daily Last Post Ceremony, galleries are progressively closed from 4 pm

COVID-19 visitor information
Open Information

In line with ACT Government requirements visitors to the Memorial who have been in a COVID-19 affected area or exposure site during prescribed periods will not be permitted entry to the Memorial.  

Visit the ACT Government website for the latest travel advice for visitors from all states and territories.

Visitors over the age of 16 years are required to check-in prior to entry using the Check IN CBR app. 
For information, visit Check IN CBR.

Getting here
Open Information

Parking and public transport

Visitor parking is available in the P1 Visitor Carpark, located underneath Poppy’s Café.
Access to the P1 parking area is from Fairbairn Ave. 

Taxi or ride share pickup is also located underneath Poppy’s Café.

Coach parking only (no drop offs or pick-ups permitted in this location) is available off Treloar Crescent.

Public Bus Stops are located on Fairbairn Avenue and Limestone Avenue.

Visitors are discouraged from bringing caravans or trailers to our site due to limited parking.  If this is unavoidable, caravan parking remains off Treloar Crescent alongside coaches.

A mobility drop-off point is available underneath Poppy’s Café in the P1 carpark.
See map below.

Bike racks are located behind Poppy’s Café.

Please note: Parking including coach and accessibility drop off and pick up locations may change due to construction requirements.
Please contact us and we can help you with any questions you may have about access.

Email: info@awm.gov.au

Call: +61 (02) 6243 4211

 

VIEW MAP

School and group visits
Open Information

Ticket conditions
Open Information

  • You must have a ticket to visit the Australian War Memorial. Tickets are free.
  • The Memorial reserves the right to refuse entry. Visit awm.gov.au/visit for more full conditions of entry details.
  • By registering, you agree to provide contact details so we can communicate with you about your visit and other Memorial activities. Visit awm.gov.au/privacy for more information.
  • Your ticket gives you access to the galleries and spaces defined on the ticket, at the specified time, for a timed duration. Please review options carefully before making your choice.
  • Please arrive at the entry to the Australian War Memorial 10 minutes before your registered entry time. If you are late for your registered entry time you may not be permitted access to the Memorial and your ticket may be reallocated to another visitor.
  • You will be greeted on arrival by a Visitor Services Officer who will check your ticket and provide a welcome and safety briefing.
  • During your visit, we ask that you maintain 1.5 metre social distancing and maintain a one-way directional flow. Hand sanitiser will be provided throughout the Memorial.
  • Please leave large bags and umbrellas at home. The Memorial reserves the right to inspect bags at its discretion.
  • Please do not visit the Memorial if you are unwell or have had flu-like symptoms in the past 14 days.

Conditions of Entry
Open Information

Entry to the Memorial is free. Maps, brochures, and information are available from the Memorial Information Desk. Wheelchairs and strollers are available for free loan. Due to current COVID-19 restrictions, there are limited on-site cloaking facilities available. 
 

The following are Conditions of Entry to the Memorial buildings or Memorial land, or both. Failure to comply may result in refusal of entry or eviction from the Memorial premises.
 

  • The Memorial reserves the right to inspect bags brought into or out of Memorial buildings or onto Memorial land, at its discretion.
  • Baggage or receptacles larger than 40cm x 30cm x 30cm must be cloaked at facilities provided.
  • Small handbags and camera cases may be carried with you.
  • Still photography and handheld video cameras are permitted.
  • Artwork and collection items are not to be touched or handled.
  • Patrons must obey all signs and notices, and any reasonable direction given by Memorial staff or Memorial security officers.
  • Trained and registered assistance animals, such as guide dogs, are permitted.
  • Please ensure your clothing, general conduct, and behaviour (whether through language, gestures, or otherwise) is respectful at all times. Footwear should be worn at all times.
  • Food and drink (except water and baby foods) are not permitted in the galleries (designated areas are provided for feeding infants).
  • The Memorial is a smoke-free building. Our staff can direct you to designated smoking areas.
  • Children under the age of 12 years are not permitted at the Memorial without adult supervision.
  • Patrons should note they may be subject to monitoring via the Memorial’s closed-circuit television while on Memorial land or within Memorial buildings. By entering the venue, patrons are consenting to the recording of their image or likeness, and the use of that recording for any purpose that the Memorial considers appropriate.
  • Unless prior written approval has been granted by the Memorial, the sale of goods or services, and the conducting of charitable collections or fundraising, is not permitted on Memorial grounds.
  • Memorial land must not be used for any political or other demonstrations or activities that are likely to cause offence to members of the public.

 

Refusal of entry

For the comfort and safety of all patrons, and to ensure a respectful environment, the Memorial reserves the right to:
 

  • Refuse entry to or evict any persons who do not comply with signposted notices or any reasonable direction given by Memorial staff or Memorial security officers.
  • Refuse entry to any person who attempts to bring in any restricted or prohibited items.
  • Direct any persons or members of the public, as the case may be, to leave the Memorial building or the Memorial land, or both, where it has reasonable grounds to believe that public safety is or may be endangered, or the conduct of those persons is likely to cause offence to members of the public.

Restricted and prohibited items

The Memorial reserves the right to restrict or prohibit specific items from entering the Memorial building or Memorial land, or both, including where they may be considered to pose a risk to the safety of people and property, or cause offence to members of the public. These include:
 

  • Items that could be used as a weapon, including sharp items such as knives and cutting tools
  • Suspicious items or items which may look like a weapon, including replicas
  • Marking instruments such as spray paint that could be used to mark or deface property
  • Illegal substances, including controlled, dangerous, or illicit drugs
  • alcohol
  • Flammable or hazardous devices, including aerosol containers, fireworks, flares, and laser pointers
  • Political or other signage, banners, logos, or clothing that is likely to be offensive to others
  • Drones or unmanned aerial vehicles (UAVs)
  • Items that may be considered unnecessary for visiting the Memorial galleries such as bike helmets and large or bulky items
  • Items that may cause injury, harm, or public nuisance, including noise-making and amplification devices

Tours
Open Information

Take a self-guided tour, covering selected highlights from our collection. Interact with featured exhibits and explore items of interest using portable devices. Find out more from the Memorial Information Desk upon arrival.

Highlights Audio Tour
Available in English, Mandarin and Hindi.

Cost: $10pp (family discount available).

Highlights Auslan (Australian sign language) Tour
Facilitated on a portable device the Auslan tour connects visitors who are deaf or hard of hearing with our iconic collection and is signed and captioned.

Cost: $10pp (family discount available).

 

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Research Centre
Open Information

The Research Centre holds written records documenting Australian involvement in war and operational service, as well as the historical background of conflicts in which Australia has been involved.

Book an appointment.

Appointments are available for the following sessions:

  • Morning session (Monday to Friday): 10 am to 12.45 pm
  • Afternoon session (Monday to Friday): 1.45 pm to 4.30 pm
  • Afternoon session (Saturday): 1 pm to 4.30 pm

The Research Centre is closed Sunday and ACT public holidays.

Current works at the Memorial
Open Information

Important site changes are occurring at the Memorial over the next few years.  

We will continue to welcome visitors and remain open during this period; however some disruption may be experienced.

To keep up to date with the latest changes see our Current Works page

Explore

Exhibitions

The Memorial's permanent galleries and ever-changing temporary exhibition spaces contain exhibitions dedicated to the conflicts in which Australia has been involved and their effects on Australian society.

Memorial features

Learn more about the features of the Memorial and what you can see on your visit. 

Poppy's Cafe

Poppy's Café is located in the Memorial grounds and is open 9am – 4pm daily.
 

Our Continuing Story

The Australian War Memorial is undergoing a major building development project, to expand its gallery spaces and tell Australia’s continuing story of service and sacrifice.

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