The health and safety of our visitors, veteran community, staff and volunteers is a top priority for the Australian War Memorial.
As a result of the latest national health advice, the Memorial is closed to the public from Tuesday, 24 March 2020 until further notice.
We are closely monitoring developments related to the COVID-19 coronavirus, and will continue to follow advice from the federal government and local health authorities.
Anzac Day 2020
This year the Memorial will hold a private, nationally televised Anzac Day commemorative service. This service will be held in the Commemorative Area and Hall of Memory on Anzac Day.The traditional Dawn Service, National Ceremony and veterans’ march will not take place.
The event will not be open to the public but will be broadcast live across Australia by the ABC and streamed online. Please refer to this website and our social media channels for updates: Facebook, Twitter and Instagram.
Information about the COVID-19 can be found on the Department of Health website:
Thank you for your continued understanding in these trying times.
Changes to public access
*We begin closing our galleries from 4.40pm and ask visitors to join us for the Last Post Ceremony. If you are visiting us on Anzac Day or Remembrance Day, please be aware that different opening times and road closures will apply.
Campbell ACT 2612
The Memorial is located at the top of Anzac Parade, just minutes from Canberra's city centre. Get easy directions for walking, cycling and driving with Google Maps.
Visiting from interstate? Visit Canberra has information on getting to Canberra as well as recommendations for other things to see and do in the nation's capital.
We recommend allowing a full day to experience everything the Australian War Memorial has to offer.
- 4 hour limits apply between 7.30am - 6.00pm (Monday to Friday, excluding public holidays). If you need to stay longer, see the Front Desk for a temporary parking pass.
- Underground parking is available off Fairbairn Avenue; above-ground parking is available off Treloar Crescent.
- Coach parking is available on Treloar Crescent and behind Anzac Hall.
- A drop-off point is available near the main entrance.
🚍 Public transport
- Transport Canberra runs regular bus services to the Australian War Memorial on both weekdays and weekends. Bus stops are located on Limestone Avenue. Special services also operate on Anzac Day.
- Catch bus Route 54 on weekdays, Saturdays and Sundays.
- Bicycle racks are available near the Administration and C.E.W. Bean buildings.
- Accommodation packages are available.
Entry to the Memorial is free. Maps, brochures, and tour information are available at the Front Desk inside the main entrance. Wheelchairs and strollers are also available for free loan. Free cloaking facilities are also available; large bags cannot be taken into the Memorial for safety and security reasons.
Conditions of Entry
The following are Conditions of Entry to the Memorial buildings or Memorial land, or both. Failure to comply may result in refusal of entry or eviction from the Memorial premises.
- The Memorial reserves the right to inspect bags brought into or out of Memorial buildings or onto Memorial land, at its discretion.
- Baggage or receptacles larger than 40cm x 30cm x 30cm must be cloaked at facilities provided.
- Small handbags and camera cases may be carried with you.
- Still photography and handheld video cameras are permitted.
- Artwork and collection items are not to be touched or handled.
- Patrons must obey all signs and notices, and any reasonable direction given by Memorial staff or Memorial security officers.
- Trained and registered assistance animals, such as guide dogs, are permitted.
- Please ensure your clothing, general conduct, and behaviour (whether through language, gestures, or otherwise) is respectful at all times. Footwear should be worn at all times.
- Food and drink (except water and baby foods) are not permitted in the galleries (designated areas are provided for feeding infants).
- The Memorial is a smoke-free building. Our staff can direct you to designated smoking areas.
- Children under the age of 12 years are not permitted at the Memorial without adult supervision.
- Patrons should note they may be subject to monitoring via the Memorial’s closed-circuit television while on Memorial land or within Memorial buildings. By entering the venue, patrons are consenting to the recording of their image or likeness, and the use of that recording for any purpose that the Memorial considers appropriate.
- Unless prior written approval has been granted by the Memorial, the sale of goods or services, and the conducting of charitable collections or fundraising, is not permitted on Memorial grounds.
- Memorial land must not be used for any political or other demonstrations or activities that are likely to cause offence to members of the public.
Refusal of entry
For the comfort and safety of all patrons, and to ensure a respectful environment, the Memorial reserves the right to:
- refuse entry to or evict any persons who do not comply with signposted notices or any reasonable direction given by Memorial staff or Memorial security officers
- refuse entry to any person who attempts to bring in any restricted or prohibited items
- direct any persons or members of the public, as the case may be, to leave the Memorial building or the Memorial land, or both, where it has reasonable grounds to believe that public safety is or may be endangered, or the conduct of those persons is likely to cause offence to members of the public.
Restricted and prohibited Items
The Memorial reserves the right to restrict or prohibit specific items from entering the Memorial building or Memorial land, or both, including where they may be considered to pose a risk to the safety of people and property, or cause offence to members of the public. These include:
- items that could be used as a weapon, including sharp items such as knives and cutting tools
- suspicious items or items which may look like a weapon, including replicas
- marking instruments such as spray paint that could be used to mark or deface property
- illegal substances, including controlled, dangerous, or illicit drugs
- flammable or hazardous devices, including aerosol containers, fireworks, flares, and laser pointers
- political or other signage, banners, logos, or clothing that is likely to be offensive to others
- drones or unmanned aerial vehicles (UAVs)
- items that may be considered unnecessary for visiting the Memorial galleries such as bike helmets and large or bulky items
- items that may cause injury, harm, or public nuisance, including noise-making and amplification devices
Take a break during your visit
The Memorial has two cafes: Poppy's cafe (located in the Memorial grounds) is open 8.30 am – 4.30 pm daily. The Landing Place (located in Anzac Hall) is closed from 21 March 2020 until further notice.
The Memorial's galleries contain our permanent exhibitions dedicated to periods of conflict in Australia's history, as well as our ever-changing temporary exhibition spaces.
We are taking a precautionary approach to managing the spread of COVID-19, as such our free tours are suspended until further notice.
Our tours are led by our passionate volunteers. Choose from 30, 60 and 90 minute tours, which variously include highlights of the entire Memorial, or specific galleries.
The highlights audio tour features a 60-minute tour of the First World War, Second World War and Hall of Valour galleries as well as an optional 30-minute tour of the Conflicts 1945 to Today gallery. It is available in multiple languages and costs $10.
Discover more - Research Centre Reading Room
The Research Centre Reading Room is a dedicated facility within the Memorial where we provide research assistance and access to our archived collection material. Perfect for those wanting to research further into their family history.
The Reading Room is open
- Monday to Friday from 10am to 4.30pm
- Saturdays from 1pm to 4.30pm
The Reading room is closed on Sunday and on ACT public holidays
The Research Centre telephone enquiry service is available from 9 am until 5 pm Monday to Friday excluding ACT public holidays.
The Discovery Zone
The Discovery Zone is an educational space for visiting school groups. It is open to the public between 12.30 pm to 1.30 pm on weekdays and all day during weekends, public holidays and ACT school holidays.
Accessibility and Safety
- Designated disabled parking is available in the underground and above ground car parks.
- Access from the underground car park to the main entrance is via a gradient ramp with handrails.
- The main stairs have handrails on both sides.
- The lift for disabled visitors is adjacent to the main entrance at the front of the Memorial.
- People with low mobility or using wheelchairs can navigate the Memorial via lifts and ramps.
- Please see our maps for the locations of disabled toilets, lifts and other facilities.
- The lighting levels vary throughout the Memorial. Some exhibits have low lighting to protect the objects on display.
- Other parts of the Memorial, such as the Striking by night experience in Anzac Hall and the Conflicts 1945 to Today galleries, contain bright, flashing lights.
A carers room on the lower level provides private and comfortable seating along with changing and washing facilities.
The disabled toilets in Anzac Hall also have baby changing facilities.