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Public consultations

Regular and ongoing consultations are an important part of the Development Project.

Our consultations will be promoted here and through our other channels. Subscribe to our newsletter above to stay informed.

Environmental Protection and Biodiversity Conservation Act consultation report – April 2020

One of the Memorial’s key heritage values is a ‘strong or special association with a particular community or cultural group for social, cultural or spiritual reasons’. Veterans and their families are identified as the most connected communities for this value. The National Heritage List also identifies the importance of the Memorial to the broader Australian community as a place of remembrance and commemoration.

Responding to this level of public importance and the heritage values of the Memorial, we conducted extensive public consultation in 2019–20 during the development of our Environmental Protection and Biodiversity Conservation Act Preliminary Documentation.

This included:

  • 46 face-to-face information and community drop-in sessions across all the states and territories between November 2019 and January 2020
  • an online, demographically representative survey, specifically targeted at understanding community responses to the likely impact of the project on the Memorial’s social heritage values. This survey was conducted in February 2020.

These two consultation programs resulted in feedback regarding the project from more than 1,000 Australians. This feedback has been used to inform both the assessment documentation and further development of our development project plans.

The full consultation report and appendices are available below.

Download ATTACHMENT S1 EPBC Act National Consultation Report (8.7 MB)(PDF file)

Consultation report overview

The consultation feedback demonstrates broad support for the expansion of the Memorial to enable it to tell the continuing story of Australian men and women who have served our nation in recent conflicts, and on peacekeeping and humanitarian operations. It further demonstrates that veterans and their families in particular see a need for the Memorial to tell their stories with the same dignity and respect that are given to the stories of those who fought in earlier wars.

This support is demonstrated in particular by the low rates of objection to the project by key stakeholders as represented by the veterans and defence family communities (<2% ‘not supportive’), and by the overall Australian public (<5% ‘not supportive’).

Consultation also revealed that the primary concern of participants was generally not focused on the impact of the project on the physical heritage fabric or on the design of new buildings, though commentary was generally positive on both. Rather, people’s focus was on how and what stories should be told. The online survey further demonstrates the positive social heritage and social values outcomes that are expected to be generated by the project. Similarly, consultation reveals a high lack of concern about the environmental impact and outcomes of the project among key stakeholders.

Past consultations


Between November 2019 and January 2020 we held 46 face-to-face information and community drop-in sessions across all the states and territories. These are detailed in the above consultation report.


We conducted an eight-week stakeholder consultation process, from 2 August to 26 September 2018, seeking feedback on the proposed development project.

A series of public workshops and forums were held across Canberra, Sydney, Brisbane, Darwin and Townsville. A dedicated email address, webpage and social media channels (Facebook, Twitter, Instagram, LinkedIn) also enabled stakeholders to provide written feedback.

Download AWM Early Works Consultation Report (PDF file)

Frequently Asked Questions

We have compiled a series of frequently asked questions relating to the Development Project. 

If you have additional questions, or wish to provide feedback on the project, please email