Susan O'Neil joined the Memorial in February 2013 as the Head of Human Resources. Susan holds a Master of Management from the Australian National University. Her masters focused on strategic human resource management and leadership. Susan has held senior leadership roles spanning the government, education, and telecommunications sectors. She has provided HR leadership in senior roles at the Australian National University, the Department of Immigration, and Telstra Corporation. In 2012, Susan was awarded the Vice Chancellor's award for Excellence from the Australian National University. She is a Member of Australian HR Institute, Australian Institute of Management, and the Business Continuity Institute.